Using Enterprise Search as an information tool
There is huge interest from clients in enterprise search, with the focus being how to create useful applications that go beyond documents or web pages. Increasingly, we’re seeing organizations that...
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Part III: The Semantic Web and Complementary Technologies
In my previous post, I discussed the business case for the semantic web and how it is affecting customer service. In the third part of the series, I address the semantic web in the context of specific...
View ArticleECM3 meets MIKE2.0
ECM3 (ecm3.org) has been without a doubt the most successful maturity model for ECM (Enterprise Content Management – aka Document Management) with downloads of the model passing the 5,000 mark...
View ArticleSerendipity
Information overload is as much an overwhelming feeling as it is a measurable reality. We often feel an impossible obligation to be across everything, which leaves us wanting to give up and absorb...
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